Return Policy
Easy Returns
Before returning an item, please contact us at sale@abrihome.com for assistance.
Returns Due to Errors or Defects
If the item is defective or sent in error, we will cover both the product and return shipping costs.
Refunds will be issued to your original payment method within 3–5 business days after we receive the returned item.
Orders can be cancelled before dispatch. Once shipped, cancellations are no longer possible.
Return Guidelines
Return Request Window: Must be made within 15 days of delivery.
Item Condition: Products must be unused and returned with all original packaging and components.
Return Deadline: Items must arrive at our return centre within 30 days of delivery. Partial refunds may apply if not returned in original condition.
Change of Mind Returns
For returns due to personal reasons, customers are responsible for return shipping costs.
Important Notes
This policy applies only to purchases made directly from abrihome.co.uk.
All parts must be returned for a full refund.